Shipping Policy

Shipping Method

Shipment of items is delivered after 2 days of order processing. After that, we will choose the most appropriate delivery method for your desired shipping address. It is not possible to specify a preferred carrier when placing your order.

Free Standard Shipping

Free Standard Shipping is generally delivered within 1-2 weeks from the date of shipment. Expected delivery times will vary depending on the location where the item is shipped.Β 

Insured Priority Shipping

Insured Priority Shipping is generally delivered within the same time, 1-2 weeks from their date of shipment. The parcels are insured when lost due to shipping and will be replaced or refunded. Expected delivery times will vary depending on the location where the item is shipped.Β 

Tracking

To track your order, please follow one of the options below:

  • Check the most recent order email notification you've received from us which notifies you with your tracking number.
  • If you can't locate the email notifications we sent you, and don't have the tracking number, please contact us at contactnordiclights@gmail.com for further assistance.

Customs Duty Taxes

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before buying. We apologize for the inconvenience that this may bring.